About Netcorp Netcorp is a fast growing IoT company that has been in the IT industry for over 25 years (Since 1999), delivering managed services, telematics solutions and IT support to companies Australia wide. We are an ISO9001 and ISO27001 approved company and we provide support to clients from 5-100 seats and telematics services to companies with thousands of vehicles and assets Australia Wide. We are 100% Australian owned and operated, with our headquarters based in Rhodes in Sydney, NSW. We provide an environment for our staff to grow and nurture their existing skills, by working closely with other staff in various areas of the business. We have a great team vibe and a modern workspace. If you're looking to refine your IT and customer services skills and use them in real world scenarios, serving clients of all shapes and sizes then this is the perfect role for you. We hire directly, and any successful applicants will not be kept waiting for answers. We are only seeking candidates that: Are well presented and communicate professionally Have excellent work ethic and highly reliable Have a high level of written and verbal communications skills Have a passion for everything IT! This is very much a client facing role and we pride ourselves on our reputation of delivering a high level of customer service. Qualifications & Experience Must have good IT fundamentals in both Hardware and Software Support Must have experience in supporting Microsoft Office 365 / Windows Server / Active Directory / Microsoft Azure environments Must demonstrate a good understanding of Networking, Computer Hardware and General IT support requirements Must have full time working rights in Australia (40hrs/week) Must have a full current and valid Australian driver's license Tasks & responsibilities Supporting internal staff and our clients with remote and on-site support Providing office based and on on-site assistance and support for customers and senior level engineers Documenting processes and procedures using our in house platforms Providing remote assistance for our IoT installers and Service Technicians Learning and assisting in the building, maintenance and monitoring of hosted environments (Azure / Internal Cloud) What to Expect during your application We hire directly and don't use employment agencies. This usually means we will notify you of progress after a first round of interviews within a week of your application. We look to place any suitable applicant within 3-4 weeks of their initial application depending on their availability. Being an ISO certified company, a background check will be need to be conducted prior to any offer of employment to ensure we abide by our ISO requirement to do so. This will be a prerequisite for any potential candidate to check their criminal history and visa status.

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